FAQs❓ Frequently Asked Questions

🔹 1. Are your watches original?

Yes. All watches sold by Inspire Watches are sourced from trusted suppliers and come with guaranteed top quality. Every piece is carefully checked before shipping. ✔️

🔹 2. Do you offer Cash on Delivery (COD)?

Yes! We offer COD all across Malaysia, so you can pay only when the parcel arrives at your doorstep. 🚚💵

🔹 3. How long does delivery take?

Delivery usually takes 2–5 business days depending on location.
You will receive a tracking number after your order is shipped. 📦⏳

🔹 4. How can I track my order?

Once shipped, you will get a tracking link via WhatsApp or Email.
You can also use our Track My Order page at any time. 🔍📱

🔹 5. What is your return policy?

You can return your order within 30 days if the watch is unused, unworn, and in original packaging.
Refund is issued after inspection. 🔄

🔹 6. Do you offer warranty?

Yes, we provide a store warranty covering manufacturing defects.
This does not cover water damage, misuse, or accidental drops. 🛡️

🔹 7. How can I contact support?

You can reach us anytime:
📩 inspirewatchshopify@gmail.com
⏱️ Estimated reply time: within 15 minutes.

🔹 8. Are your watches waterproof?

Most watches are water-resistant, not waterproof.
Always check the product description for specific details. 💧

🔹 9. Can I cancel my order?

You can cancel before the order is shipped. After shipping, cancellation is not possible. ❌

🔹 10. Do you ship internationally?

Currently, we ship within Malaysia only.
International shipping may be added soon. ✈️